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Privacy Policy

Effective Date: 01/09/2024

1. Introduction

GainGuard LTD ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website [Your Website URL], use our services, or interact with us.

This policy is intended to comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the European Economic Area (EEA).

2. Data We Collect

We may collect and process the following data about you:

2.1 Personal Information

  • Identity Data: Includes your first name, last name, username, or similar identifier.
  • Contact Data: Includes your email address, phone number, and mailing address.
  • Financial Data: Includes your bank account and payment card details.
  • Transaction Data: Includes details about payments to and from you and other details of services you have purchased from us.
  • Technical Data: Includes your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

2.2 Non-Personal Information

  • Usage Data: Includes information about how you use our website, products, and services.
  • Marketing and Communications Data: Includes your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Data

We use your data in the following ways:

3.1 To Provide Our Services

We use your personal data to fulfill our contractual obligations to you, including processing payments and delivering products or services.

3.2 To Communicate with You

We may use your contact information to respond to your inquiries, notify you about changes to our services, or send you updates and promotional offers.

3.3 For Marketing Purposes

We may use your personal data to send you marketing communications that we believe may be of interest to you. You can opt-out of marketing communications at any time.

3.4 To Improve Our Services

We use data analytics to improve our website, products, and services, including understanding how users interact with our site and identifying areas for improvement.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

4.1 Consent

Where you have provided your consent, we rely on this to process your personal data for specific purposes such as marketing.

4.2 Performance of a Contract

Processing is necessary for the performance of a contract with you, such as delivering our products or services.

4.3 Legal Obligation

We process your personal data to comply with legal obligations, such as tax and accounting requirements.

4.4 Legitimate Interests

We process your personal data based on our legitimate interests, such as improving our services, provided that these interests are not overridden by your rights and interests.

5. Sharing Your Data

We do not sell your personal data. However, we may share your data with the following third parties:

5.1 Service Providers

We may share your data with third-party service providers who assist us with our business operations, such as payment processing, website hosting, and email delivery.

5.2 Legal Compliance

We may disclose your personal data where required by law or where we believe disclosure is necessary to protect our rights, enforce our terms of service, or comply with legal proceedings.

6. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer your data outside the EEA, we ensure it is protected by using appropriate safeguards, such as standard contractual clauses approved by the European Commission.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request a copy of your personal data.
  • Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
  • Right to Erasure: You have the right to request deletion of your personal data under certain circumstances.
  • Right to Restrict Processing: You have the right to request restriction of processing under certain circumstances.
  • Right to Data Portability: You have the right to request transfer of your data to another organization.
  • Right to Object: You have the right to object to processing based on legitimate interests or direct marketing.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us in this form:

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